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Work I.T Support and I.T Management

2coves can provide comprehensive IT services (ranging from simple to the most difficult tasks) for business customers small medium or large. 2coves can fix and troubleshoot faults and solve IT problems (software and hardware). Our staff are friendly, highly skilled, experienced and qualified. 2coves provide IT services and support throughout the UK. Our proactive approach makes 2coves an ideal IT service provider for any small, medium or large business looking for affordable, reliable IT Support, and IT management. We offer services to a wide range of industry sectors include: Education, Financial Services, Government, Healthcare, Servers Storage and Networking, Enterprise solutions, Engineering services and solutions and more...

For IT Support services contact 2coves using the following.
- Telephone: 01726 69692
- Online Contact Form: Contact
- E-Mail: enquiries@2coves.co.uk

Computer & Hardware Repair

2coves can fix most computer related faults or problems (software or hardware). We can repair most systems on site but, some repairs can be time consuming and may need to be collected to be repaired at the 2coves workshop. The service price for repairing a computer or laptop starts from £15. This does not include replacement of hardware components if they are needed.

Administration and Management

User management
Security groups
Distribution lists
Mailbox management
Anti-Virus & Internet security
Printer & plotter management
Folder permissions & network shares
Remote working
Application support

System Monitoring

Our monitoring software (which is included with our managed service contracts) provides information to our service desk personnel giving them the ability react proactively to hardware, network or software problems within your network.

Backup monitoring
Windows update management
Critical event log alerting
Disk space, memory and processor usage monitoring
Inventory management
Exchange email monitoring
Hardware failure
Power disruption

Site Visits

Sometimes remote support is not enough to keep on top of day to day office IT activites. Our support technicians will plan out a schedule of site visits tailored to your business requirements which include:

Disk clean up and defrag
Full virus scans and removal of unecessary files and software
Manage on-going support issues to resolution
Clear up minor issues or niggles with personal settings


IT Support

Administration

- Management
- Security
- Remote working
- Support

Monitoring

- Backup monitoring
- Windows update
- Critical events
- Hardware failure etc..
- Disk space

Site Visits

- Disk clean up
- Full virus scans
- Support Issues
- Minor Issues
- Personal Settings

Free System Health Checks
Get yourself a business IT health check FREE OF CHARGE! Our local IT Experts will provide you with a report and help suggest improvements.