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Delivery Policy

Deliveries will generally be made between 7am and 6pm Monday to Friday (excluding bank holidays). Deliveries will be made within 1 to 10 working days dependant upon weight and service requested (see Mainland Online Delivery Charges on this page or checkout) from receipt of your paid order subject to availability.

Although 2coves Shop \ 2coves Technology Ltd are able to ship almost every order in the timeframe specified, in rare circumstances our shipping capacity can be exceeded, causing a delay of one extra day. Should this occur, your order will be marked for urgent delivery on the following day and we will reimburse you for the cost of postage. The delivery timescales presented here do not apply to orders which require additional security checks. If a security check is required, it will usually follow that we will need you to provide additional information; despatch will not occur until this information is received. 2coves Technology Ltd is unable to provide compensation for late deliveries. Compensation will not be provided for consequential losses (e.g., time taken off work or if the item is a gift and you purchase the same item from a more expensive retailer). If, for any reason, your order is returned to us (e.g., incorrect address), then 2coves Technology Ltd will inform you immediately via email when the item is received. You will be given a choice as to whether the item is sent out again, or a refund is processed. Please note, for items that are undelivered through fault of the customer (e.g., incorrect address), 2coves Technology Ltd. reserve the right to deduct our outwardly shipping fees from the refund total.

Delivery Options UK

*Uk Next Day Delivery - (DPD or Parcel Force\Royal Mail Tracked 24)
*Uk Standard Delivery - (DPD or Parcel Force\Royal Mail Tracked 48)
*Uk 5 to 7 working days - (DPD or Parcel Force\Royal Mail)
*Collection before 4pm - Collection from 2coves Technology Ltd
*Uk 9am Guaranteed Delivery - (DPD or Parcel Force\Royal Mail 9am Guaranteed)

Delivery Options Europe

*DHL Parcel International (1-3 weeks) - Place your order before 4pm Monday - Friday for delivery within 1 to 3 weeks.
*DHL Parcel Connect (28 days) - Place your order before 4pm Monday - Friday for delivery within 28 days.

International Delivery

*Worldwide Air Express (1-3 weeks) - Place your order before 4pm Monday - Friday for delivery within 1 to 3 weeks.
*DHL Parcel International (1-3 weeks) - Place your order before 4pm Monday - Friday for delivery within 1 to 3 weeks.


IT Support

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- Minor Issues
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